Eighteen years ago, New York City released CityMap to the public. Brimming with dozens of spatial data layers and locational search capabilities, CityMap connected the public to data in an unprecedented way. Recently, the agency hosting the application decided it was time to retire the legacy version and release something new. In August 2023, a survey of users was conducted that garnered 1500 responses that provided insight into the CityMap users and how they used the app. In this presentation, Tim Calabrese from Esri’s Professional Services team based in New York will outline CityMap’s history, explore the user feedback in detail and identify gaps between the feedback and the current version.
The goal of the session it to foster ideas for new public mapping applications based on Open Data. Along the way, we’ll use CityMap as a case study for exploring the roles of the government, private sector, civic tech and the public in the development and maintenance of apps the make Open Data more usable. If you’ve ever used CityMap, join us and weigh in on your likes, dislikes and ideas for improvement.